Privacy Policy

Privacy Policy

Introduction

Welcome to http://companion-care-falfurrias-texas.primarycareaid.com (referred to as “Companion Care Falfurrias Texas,” “we,” or “our” in this policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at http://companion-care-falfurrias-texas.primarycareaid.com.
  2. Any mobile applications or software offered by us.
  3. Online services and products accessed through our platform.
  4. Interactions between users and our team, including customer support communications.

Please note that this policy does not extend to external links or third-party platforms, which may have their own privacy notices and data collection practices. We encourage you to review these policies to understand how your information is handled outside of our services.

Processing Activities

This Privacy Policy outlines the following activities related to your data:

  1. Account Creation and Management: When you sign up for an account with us, we collect basic account information such as your name, email address, and contact details.
  2. Payment and Financial Transactions: We process payment information when you make purchases or subscriptions through our services. This includes cardholder data, billing addresses, and transaction history.
  3. Purchase and Order Information: Details about the products or services you order, including quantities and delivery addresses, are collected for processing orders and providing customer support.
  4. Mobile Device and Location Data: We may collect unique identifiers from your mobile device, such as IP addresses, to enhance user experience and analyze site usage. Additionally, with your consent, we can access your location data to provide personalized content or services.
  5. Feedback and Reviews: Your feedback, product reviews, and ratings help us improve our services and are collected through various communication channels.
  6. Social Media Integration: If you choose to connect our services with your social media accounts, we may collect information from these platforms, including but not limited to, your public profile data and connections.
  7. Product Interaction: We track user interactions with our products, such as features used, content viewed, and purchase patterns, to personalize your experience and improve product offerings.

Personal Data Collection

The types of personal data we collect include:

  1. Personal Identification: Name, username, email address, phone number, and physical address.
  2. Payment Details: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses.
  3. Financial Information: Bank account details (if used for direct payments) and transaction records.
  4. Purchase History: Order ID’s, product names, purchase quantities, and delivery addresses.
  5. Device Information: Mobile device model, operating system, unique device identifiers, and browser type.
  6. Location Data: GPS coordinates and location-based services data (if enabled).
  7. Feedback and Communication: Responses to surveys, comments, emails, chat messages, and social media interactions.
  8. Product Interactions: Use of features, content preferences, search queries, and purchase behavior.

We collect this data through direct user input, automated systems (such as web analytics tools), and third-party service providers.

Cookies

Cookies are small text files stored on your browser when you visit our website. We use cookies to:

  1. Improve User Experience: Remembering user preferences, language settings, and customization options for a seamless browsing experience.
  2. Analytics: Tracking site usage, gathering aggregate data about our users’ demographics and interests, and improving our services based on these insights.
  3. Functional Requirements: Enabling specific features or services that you request, such as remembering your login details.

Our cookies are categorized as:

  1. Strictly Necessary: Essential for website functionality and performance.
  2. Performance: Enhances the performance of our site by optimizing loading times and delivering relevant content.
  3. Functional: Enables additional features and services, like language preferences or memory of login details.
  4. Targeting/Advertising: Used to deliver targeted advertisements based on your interests and browsing behavior.

You can manage and control cookies through your browser settings, but please note that disabling certain cookies may impact your user experience.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to correct or update incomplete or inaccurate personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The right to limit the processing of your personal data under specific conditions.
  5. Data Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for legitimate interests or direct marketing purposes.
  7. Non-Discrimination: The right to be free from discriminatory decisions based solely on automated processing.
  8. Appeals and Complaints: You can file a complaint with us or a relevant data protection authority if you believe that your privacy rights have been violated.

To exercise any of these rights, please contact our Data Privacy Team at the address provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon publication. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Information

For all inquiries related to privacy, data protection, or to exercise your rights as outlined in this policy, please contact us:

  • Email: [email protected]
  • Mailing Address: Companion Care Falfurrias Texas, Privacy Team, [Street Address], [City, State, ZIP Code]

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing Companion Care Falfurrias Texas.